Refund Policy

We strive to ensure complete satisfaction with our facilitation services.

1. Processing Fee

Initial processing fees for Visa Invitation Letters (if charged) are strictly non-refundable once the letter has been issued by the hospital, regardless of visa approval or rejection.

2. Advance Bookings

For advance travel/accommodation bookings, refunds will be processed based on the actual vendor's refund policy. Eligible refunds are typically credited back to the original payment method within 7-10 business days.