Cancellation Policy

If you need to cancel your trip or appointments, the following guidelines apply:

1. Hospital Appointments

Please notify us at least 48 hours in advance so we can inform the hospital and doctor. There is no penalty for rescheduling standard consultations.

2. Premium Services

If you have paid in advance for premium services (e.g., dedicated airport transport, confirmed accommodation), cancellations must be made at least 72 hours prior to arrival to avoid cancellation fees.